Microsoft Dynamics 365 Customer Engagement (CE) is designed to help you manage your client relationships by streamlining your processes, centralizing client information, providing analysis, and enabling responsive customer service.
Drive more efficiency, reduce costs, and create a hyperconnected business by connecting people, data, and processes across your organization.
Transform your business with Microsoft Dynamics 365
Dynamics 365 Sales
Grow customer relationships and sell at scale by empowering sales teams with actionable sales intelligence.
Dynamics 365 Customer Service
Exceed customer expectations with maximized service operations and improved agent efficiency.
Dynamics 365 Marketing
Orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty.
Dynamics 365 Field Service
Move from reactive to proactive to predictive service using data insights and connected experiences.
Dynamics 365 Project Operations
Get the visibility, collaboration, and agility needed to drive success across your project-centric business—from prospects to payments to profits.
Microsoft Dynamics 365 Customer Insights
Deliver personalized customer experiences with the ultimate 360-degree view of your customers.
Microsoft Dynamics 365 Sales Insights
Automatically transcribe and analyse the opinion of customers, their feelings, the content of conversations and the way they speak.